As the COVID-19 pandemic has speeded digital adoption across sectors, state-owned gambling operator Singapore Pools has accelerated its own digital transformation strategy to improve operational efficiency, stem leakages to illegal operators and uphold strict regulatory standards. Its migration to Oracle Cloud Infrastructure (OCI) helps the company run multiple applications on a single dashboard, improving visibility into critical data and reducing troubleshooting time.
The OCI Observability and Management Platform also enables Singapore Pools to automatically monitor its system and get alerted of performance issues, so it can resolve issues quickly. This has significantly reduced the amount of manual effort required by its IT department to address outages and performance degradation. In addition, it helps reduce the risk of unauthorized access to sensitive data by making it easy for the IT team to manage permissions and monitor changes.
Singapore Pools’ roster of products has grown, and it now offers more ways for Singaporeans to bet safely and responsibly – an important step in addressing the threat from illegal gambling activities. The oldest product, Toto, was launched in 1968, followed by the Big Sweep lottery in 1969 and 4D in 1986. It later added sports betting, which now covers football, motorsport and horse racing.
The OCI observability platform is also helping to reduce the risk of fraud by providing a more detailed view of each transaction and bet placed. This will help to detect anomalous transactions and identify fraudulent patterns, which can be used by authorities to investigate and take appropriate actions.
In its efforts to be a “Company for Good,” Singapore Pools leveraged its IT assets to set up iShine Cloud in 2018. The charity provides other charities with an integrated suite of solutions via a secure cloud-based IT platform. This enables them to improve productivity, governance and efficiency, so they can better serve their beneficiaries.
To get started, you must be a Singaporean citizen, permanent resident or have an authentic Singapore foreign identification number, along with a valid residential address and local phone number. You can then register for an account at any Singapore Pools outlet, or fill out a registration form on the website. Once you’ve done this, you can start betting on sports and games using your Singapore pools account. You can use any credit or debit card to make a bet, although some payment methods are not available for online transactions. You can also deposit and withdraw funds with your Singapore pools account. However, be aware that you may need to verify your identity before you can deposit and withdraw money. The site also accepts Bitcoin. To avoid fraud, you should be sure to check your account regularly to ensure that your information is correct and up-to-date. If you have any concerns, contact customer service or report any suspicious activity to your bank immediately. They will be happy to assist you in resolving any issues that you may have. You can also contact the Singapore Pools hotline if you have any questions.